Shipping
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Order Processing Time
Orders typically process and ship within 1-5 business days (excluding pre-orders). Delivery times may vary by carrier.
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Order Cancellations
Orders can only be canceled before shipping confirmation. Once confirmed, cancellations are not permitted.
Email us at contact@flowglowear.com to request cancellation before your order ships.
Please note that cancellations are not guaranteed. Our customer service team will notify you whether your cancellation request was successful.
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Beyond Seller Control
(Refunds or Reshipments Are Not Available in the Following Cases)
1. Unpaid Tariffs
The parcel will be destroyed if the customs duties are not paid on time
2. Customs Delays
Due to local customs inspection procedures
3. Incorrect/Changed Addresses
Incomplete or incorrect address details and post-order changes.
4. Post-Delivery Losses
For shipments marked as delivered by carrier
5. Parcel Refusal
When recipient refuses package acceptance
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Shipping Time & Cost
Below is the estimated delivery timeline for your order.
|
NATION |
SHIPPING COST |
ESTIMATED DELIVERY TIME |
|
United States |
Free (orders $79+) or $9 USD |
6-12 Business Days |
|
Canada |
Free (orders $79+) or $9 USD |
8-15 Business Days |
|
Mexico |
Free (orders $79+) or $9 USD |
8-15 Business Days |
|
Australia |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
New Zealand |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
United Kingdom |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
France |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Germany |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Italy |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Spain |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Netherlands |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Belgium |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Austria |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Sweden |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Poland |
Free (orders $79+) or $9 |
6-10 Business Days |
|
Ireland |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Bulgaria |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Portugal |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Hungary |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Slovakia |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Czech Republic |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Romania |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Finland |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Denmark |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Switzerland |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Estonia |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Latvia |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Lithuania |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Croatia |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Slovenia |
Free (orders $79+) or $9 USD |
6-10 Business Days |
|
Norway |
Free (orders $79+) or $9 USD | 8-10 Business Days |
| Brazil | Free (orders $79+) or $9 USD | 15-25 Business Days |
| Peru | Free (orders $79+) or $9 USD | 15-23 Business Days |
| South Africa | Free (orders $79+) or $9 USD | 8-12 Business Days |
| United Arab Emirates | Free (orders $79+) or $9 USD | 6-10 Business Days |
| Israel | Free (orders $79+) or $9 USD | 6-10 Business Days |
| Saudi Arabia | Free (orders $79+) or $12 USD | 8-12 Business Days |
| Kuwait | Free (orders $79+) or $12 USD | 8-12 Business Days |
| Qatar | Free (orders $79+) or $12 USD | 8-12 Business Days |
| Bahrain | Free (orders $79+) or $12 USD | 8-12 Business Days |
| Singapore | Free (orders $79+) or $5 USD | 6-7 Business Days |
| Thailand | Free (orders $79+) or $5 USD | 6-7 Business Days |
| Philippines | Free (orders $79+) or $5 USD | 6-7 Business Days |
| Malaysia | Free (orders $79+) or $5 USD | 8-10 Business Days |
| Japan | Free (orders $79+) or $5 USD | 4-5 Business Days |
If your region is not listed in the table above, kindly contact us at contact@flowglowear.com to inquire about the possibility of delivery to your address.